Terms of Service
Effective January 1st, 2021
By accessing and/or using the Service, including by doing so after accessing this Agreement, you represent and warrant that you are at least 18 years old, and are otherwise legally qualified to enter into and form contracts under applicable law. If you are using the Service on behalf of a company, you further represent and warrant that you are authorized to act and enter into contracts on behalf of that company.
- PAYMENTS & SUBSCRIPTION PLANS
Payments & Refunds You acknowledge and agree that RepuMonitor reserves the right to charge for access to the Website and use of the Services. All transmissions of payment information between you and the Website are secured with Internet-standard TLS (also known as HTTPS) encryption. We collect your name, address, and payment information to process your order. If you are not fully satisfied with the products and services purchased by you on the Website, you may cancel your order at any time by calling customer service at (415) 326-9460 or emailing firstname.lastname@example.org. All refund request must be within thirty (30) days of the date your credit or debit card was charged. RepuMonitor cannot refund return shipping costs if any exist, and you agree to be responsible for the same. It can take up to three (3) business days for the refund to be credited back to your payment card. Subscription Plans From time to time, RepuMonitor may offer membership or subscription plans—for example, a subscription plan that enables you to monitor your web presence —according to the terms of the subscription plan selected by you at the time of purchase. If you chose to enroll in a subscription plan, you understand and agree that, in addition to your first purchase, your credit or debit card on file will be charged for additional membership periods (e.g., once per month) without obtaining further permission or confirmation from you. In other words, subscription plans renew automatically unless cancelled in advance of the next payment period by you. Please pay attention to the payment terms and disclosures provided during the order process for your subscription plan. The current rate for our services are $34.99 every 30 days for our main membership. Changes and Cancellation. To change or cancel a subscription plan, you may email us at email@example.com. Changes and cancellations must be made at least three (3) days before your credit or debit card is charged for the next payment period.
Your charge descriptor will show up on your credit card statement as: “REPUMONITOR (415) 326-9460”
Subject to your compliance with these Terms of Service, RepuMonitor grants you a non-exclusive, non-sublicensable, revocable as stated in this Agreement, non-transferable license to access the RepuMonitor websites (located at the following URLs: repumonitor.com), and to use the Service. No part of the Service, including the Website, may be reproduced, duplicated, copied, modified, sold, resold, distributed, transmitted, or otherwise exploited for any commercial purpose without the prior express written consent of RepuMonitor. All rights not expressly granted in this Agreement are reserved by RepuMonitor. Without limitation, this Agreement grants you no rights to the intellectual property of RepuMonitor or any other party, except as expressly stated in this Agreement. The license granted in this section is conditioned on your compliance with this Agreement. Your rights under this section will immediately terminate if, in the sole judgment of RepuMonitor, you have breached any provision of this Agreement.
- NO RELIANCE ON THIRD PARTY CONTENT
Opinions, advice, statements, or other information made available through the Service by third parties are those of their respective authors, and should not necessarily be relied upon. Those authors are solely responsible for their content. RepuMonitor does not: (i) guarantee the accuracy, completeness, or usefulness of any third-party information accessible on or through the Service; or (ii) adopt, endorse, or accept responsibility for the accuracy or reliability of any opinion, advice, or statement made by a third party through the Service. Under no circumstances will RepuMonitor be responsible for any loss or damage resulting from your reliance on information or other content posted through the Service transmitted to or by any third party.
- ASSUMPTION OF RISK; RELEASE
You knowingly and freely assume all risk when using the Service. You, on behalf of yourself, your personal representatives, and your heirs, voluntarily agree to release, waive, discharge, hold harmless, defend, and indemnify RepuMonitor and its stockholders, officers, directors, employees, agents, affiliates, consultants, representatives, sublicensees, successors, and assigns (collectively, the “Company Parties“) from any and all claims, actions, or losses for bodily injury, property damage, wrongful death, emotional distress, loss of privacy, or other damages or harm, whether to you or to third parties, that may result from your use of the Service.
- USER ACCOUNT, ACCURACY, AND SECURITY
- CONSENT TO RECEIVE ELECTRONIC COMMUNICATIONS FROM COMPANY
By registering for the Service and providing your name, email, postal or residential address, and/or phone number through the Service, you expressly consent to receive electronic and other communications from RepuMonitor, over the short term and periodically, including email communications. These communications will be about the Service, new product offers, promotions, and other matters. You may opt out of receiving electronic communications at any time by following the unsubscribe instructions contained in each communication, or by contacting us at firstname.lastname@example.org. You agree that these electronic communications satisfy any legal requirements that communications or notices to you be in writing.
- THIRD PARTY WEBSITES
The Service may be linked with the websites of third parties (“Third Party Websites“), some of whom may have established relationships with RepuMonitor and some of whom may not. RepuMonitor does not have control over the content and performance of Third Party Websites. RepuMonitor has not reviewed, and cannot review or control, all of the material, including computer software or other goods or services, made available on Third Party Websites. Accordingly, RepuMonitor does not represent, warrant, or endorse any Third Party Websites, or the accuracy, currency, content, fitness, lawfulness, or quality of the information, material, goods, or services available through Third Party Websites. RepuMonitor disclaims, and you agree to assume, all responsibility and liability for any damages or other harm, whether to you or to third parties, resulting from your use of Third Party Websites.
- PROHIBITED CONDUCT
RepuMonitor imposes certain restrictions on your use of the Service. Any violation of this section may subject you to civil and/or criminal liability. The following are expressly prohibited: (a) providing false, misleading, or inaccurate information to RepuMonitor or any other person in connection with the Service; (b) impersonating, or otherwise misrepresenting affiliation, connection, or association with, any person or entity; (c) modifying or changing the placement and location of any advertisement posted through the Service; (d) harvesting or otherwise collecting information about users, including email addresses and phone numbers; (e) without express written permission from RepuMonitor, using or attempt to use any engine, software, tool, agent, or other device or mechanism (including without limitation browsers, spiders, robots, avatars, or intelligent agents) to harvest or otherwise collect information from the Service for any use, including without limitation use on Third Party Websites; (f) accessing content or data not intended for you, or logging into a server or account that you are not authorized to access; (g) attempting to probe, scan, or test the vulnerability of the Service, or any associated system or network, or breaching security or authentication measures without proper authorization; (h) interfering or attempt to interfere with the use of the Service by any other user, host, or network, including (without limitation) by submitting malware or exploiting software vulnerabilities; (i) forging, modifying, or falsifying any network packet or protocol header or metadata in any connection with, or transmission to, the Service (for example, SMTP email headers, HTTP headers, or Internet Protocol packet headers); (j) while using the Service, using ad-blocking or other content-blocking software, browser extensions, or built-in browser options designed to hide, block, or prevent the proper display of online advertising; (k) attempting to modify, reverse-engineer, decompile, disassemble, or otherwise reduce or attempt to reduce to a human-perceivable form any of the source code used by the Company Parties in providing the Service, including without limitation any fraudulent effort to modify software or any other technological mechanism for measuring the number of impressions generated by individual content and/or the overall Service to determine and/or audit advertising revenues and payments, if applicable; (l) creating additional accounts to promote your (or another’s) business, or causing others to do so; or (m) paying anyone for interactions on the Service.
- INTELLECTUAL PROPERTY
You represent and warrant that, when using the Service, you will obey all applicable laws and respect the intellectual property rights of others. Your use of the Service is at all times governed by and subject to copyright and other intellectual property laws. You agree not to upload, post, transmit, display, perform, or distribute any content, information, or other materials in violation of any third party’s copyrights, trademarks, or other intellectual property or proprietary rights. Trademarks RepuMonitor and the RepuMonitor logo (collectively, the “Company Marks“) are trademarks or registered trademarks of RepuMonitor. Other trademarks, service marks, graphics, logos, and domain names appearing anywhere on, through, or in connection with the Service may be the trademarks of third parties. Neither your use of the Service nor this Agreement grant you any right, title, or interest in, or any license to reproduce or otherwise use, the Company Marks or any third-party trademarks, service marks, graphics, logos, or domain names. You agree that any goodwill in the Company Marks generated as a result of your use of the Service will inure to the benefit of RepuMonitor, and you agree to assign, and do assign, all such goodwill to RepuMonitor. You shall not at any time, nor shall you assist others to, challenge RepuMonitor’s right, title, or interest in, or the validity of, the Company Marks. Copyrights All content and other materials available through the Service, including without limitation the RepuMonitor logo, design, text, graphics, and other files, and their selection, arrangement, and organization, are either owned by RepuMonitor or are the property of RepuMonitor’s licensors and suppliers. Except as explicitly provided, neither your use of the Service nor this Agreement grant you any right, title, or interest in any such materials.
- DISCLAIMERS, LIMITATION OF LIABILITY
No Warranties RepuMonitor, on behalf of itself and its licensors and suppliers, expressly disclaims any and all warranties, express or implied, regarding the Service, arising by operation of law or otherwise, including without limitation any and all implied warranties of merchantability, fitness for a particular purpose, non-infringement, no encumbrance, or title, in addition to any warranties arising from a course of dealing, usage, or trade practice. Neither RepuMonitor nor its licensors or suppliers warrants that the Service will meet your requirements, or that the operation of the Service will be uninterrupted or error-free. RepuMonitor disclaims all implied liability for damages arising out of the furnishing of the Service pursuant to this Agreement, including without limitation, mistakes, omissions, interruptions, delays, tortious conduct, errors, representations, or other defects arising out of the failure to the furnish the Service, whether caused by acts of commission or omission, or any other damage occurring. RepuMonitor shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including without limitation damages for lost profits or lost revenues), whether caused by the acts or omissions of RepuMonitor, Company Parties, or RepuMonitor users, or their agents or representatives.Your Responsibility for Loss or Damage; Backup of Data. You agree that your use of the Service is at your sole risk. You will not hold RepuMonitor or its licensors and suppliers, as applicable, responsible for any loss or damage that results from your access to and/or use of the Service, including without limitation any loss or damage to any of your computers, mobile devices, including without limitations tablets and/or smartphones, or data. The Service may contain bugs, errors, problems, or other limitations.
Limitation of Liability In no event shall RepuMonitor or its licensors or suppliers be liable to you for any claims arising from your use with the Service, including without limitation for special, incidental, or consequential damages, lost profits, lost data or confidential or other information, loss of privacy, costs of procurement of substitute goods or services, failure to meet any duty including without limitation of good faith or of reasonable care, negligence, or otherwise, regardless of the foreseeability of those damages or of any advice or notice given to RepuMonitor or its licensors and suppliers arising out of or in connection with your use of the Service. This limitation shall apply regardless of whether the damages arise out of breach of contract, tort, or any other legal theory or form of action. You agree that this limitation of liability represents a reasonable allocation of risk and is a fundamental element of the basis of the bargain between RepuMonitor and you. The Service would not be provided without such limitations.
Application of Disclaimers The above disclaimers, waivers, and limitations do not in any way limit any other disclaimer of warranties or any other limitation of liability in any other agreement between you and RepuMonitor or between you and any of RepuMonitor’s licensors and suppliers. Some jurisdictions may not allow the exclusion of certain implied warranties or the limitation of certain damages, so some of the above disclaimers, waivers, and limitations of liability may not apply to you. RepuMonitor’s licensors and suppliers are intended third-party beneficiaries of these disclaimers, waivers, and limitations. No advice or information, whether oral or written, obtained by you through the Service or otherwise shall alter any of the disclaimers or limitations stated in this section.
Without limiting any indemnification provision of this Agreement, you (the “Indemnitor“) agree to defend, indemnify, and hold harmless RepuMonitor and the Company Parties (collectively, the “Indemnitees“) from and against any and all claims, actions, demands, causes of action, and other proceedings (individually, “Claim“, and collectively, “Claims”), including but not limited to legal costs and fees, and providing sole and exclusive control of the defense of any action to RepuMonitor, including the choice of legal counsel and all related settlement negotiations, arising out of or relating to: (i) the relationship between you and RepuMonitor, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory; (ii) your breach of this Agreement, including without limitation any representation or warranty contained in this Agreement; (iii) your access to or use of the Service; (iv) your provision to RepuMonitor or any of the Indemnitees of information or other data; (v) your violation or alleged violation of any foreign or domestic, international, federal, state, or local law or regulation; (v) your violations of Section 12 regarding prohibited uses of the Service and other prohibited conduct; or (vii) your violation or alleged violation of any third party’s copyrights, trademarks, or other intellectual property or proprietary rights. The Indemnitees each have the individual right, but not the obligation, to participate through counsel of their choice in any defense by you of any Claim as to which you are required to defend, indemnify, or hold harmless any, each, and/or all Indemnitees. You may not settle any Claim without the prior written consent of the concerned Company Parties.
- DISPUTE RESOLUTION
Binding Arbitration If you and RepuMonitor cannot resolve a dispute or other Claim through negotiations, either party may elect to have the dispute or Claim finally and exclusively resolved by binding arbitration. Any election to arbitrate by one party shall be final and binding on the other(s). You acknowledge that without this provision, you would have the right to sue in court with a jury trial or to participate in a class action. The language in this Agreement shall be interpreted in accordance with its fair meaning and not strictly for or against either party. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association (“AAA“), as modified by this Agreement, available at the AAA website www.adr.org or by calling the AAA at 1-800-778-7879. Except as otherwise provided for in this Agreement, RepuMonitor will pay the AAA filing, administration, and arbitrator fees. If, however, the arbitrator finds that either the substance of your claim or the relief sought is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then you will pay the arbitrator fees, in addition to any amount that exceeds the filing fees. In that case, you also agree to reimburse RepuMonitor for all payments disbursed that are your obligation to reimburse under the AAA Rules. The arbitrator is bound by the terms of this Agreement. All issues are for the arbitrator to resolve, except that issues relating to the enforceability of the arbitration provision are for a Court of Competent Jurisdiction to resolve. The arbitration may be conducted in person, through document submission, through telephone, or online. The arbitrator will issue a decision in writing, but need only provide a statement of reasons if requested by a party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. RepuMonitor may litigate to compel arbitration in court, to stay proceedings pending arbitration, or to modify, confirm, vacate, or enter judgment on the award entered by the arbitrator. The arbitrator shall award costs to the prevailing party (including, without limitation, fees, expenses, and reasonable attorneys’ fees) at any time during the proceeding and upon request from either party, within 14 days of the arbitrator’s ruling on the merits. Restrictions Against Joinder of Claims You and RepuMonitor agree that any arbitration shall be limited to each Claim individually. You and RepuMonitor agree that each may only bring claims against the other in your or RepuMonitor’s individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. If this specific provision is found to be unenforceable in a Court of Competent Jurisdiction, the Claim will still be finally and exclusively resolved by binding arbitration upon the election of either party, and any election to arbitrate by one party shall be final and binding on the other(s). In addition: (1) no arbitration shall be joined with any other arbitration, and (2) there is no right for any Claim to be arbitrated on a class-action basis or to employ class action procedures, and (3) there is no right of authority for any dispute to be brought in a purported representative capacity on behalf either of the general public or any other individuals. Remedies in Aid of Arbitration; Equitable Relief This agreement to arbitrate will not preclude you or RepuMonitor from seeking provisional remedies in aid of arbitration, including without limitation orders to stay a court action, compel arbitration, or confirm an arbitral award, from a Court of Competent Jurisdiction. Furthermore, this agreement to arbitrate will not preclude you or RepuMonitor from applying to a Court of Competent Jurisdiction for a temporary restraining order, preliminary injunction, or other interim or conservatory relief, as necessary. “Court of Competent Jurisdiction” means any federal or state court: (1) that has jurisdiction over the subject matter; and (2) that is located Delaware. Venue for any Judicial Proceeding This Agreement, including without limitation this Agreement’s interpretation, shall be treated as though this Agreement were executed and performed in the State of Delaware, and shall be governed by and construed in accordance with the laws of the State of Delaware without regard to its conflict of law principles. The language in this Agreement shall be interpreted in accordance with its fair meaning and not strictly for or against either party. The proper venue for any judicial action arising out of, relating to, or in connection with this Agreement will be the state and federal courts located in or nearest to Delaware. The parties stipulate to, and agree to waive any objection to, the personal jurisdiction and venue of such courts, and further expressly submit to extraterritorial service of process.
By Company Without limiting any other provision of this Agreement, RepuMonitor reserves the right to, in RepuMonitor’s sole discretion and without notice or liability, deny use of the Service to any person for any reason or for no reason at all, including without limitation for any breach or suspected breach of any representation, warranty, or covenant contained in this Agreement, or of any applicable law or regulation. This Agreement shall automatically terminate if you breach any of this Agreement’s representations, warranties, or covenants. Such termination shall be automatic, and shall not require any action by RepuMonitor. By You You may terminate this Agreement and your rights under it at any time, for any or no reason at all, by providing to RepuMonitor notice of your intention to do so, in the manner required by Section 18. Effect of Termination Any termination of this Agreement automatically terminates all rights and licenses granted to you under this Agreement, including all rights to use the Service. Upon termination, RepuMonitor may, but has no obligation to, in RepuMonitor’s sole discretion, rescind any services and/or delete from RepuMonitor’s systems all your Personal Information and any other files or information that you made available to RepuMonitor or that otherwise relate to your use of the Service. Upon termination, you shall cease any use of the Service. After termination, RepuMonitor reserves the right to exercise whatever means it deems necessary to prevent your unauthorized use of the Service, including without limitation technological barriers such as IP blocking and direct contact with your Internet Service Provider. Survival Upon termination, all rights and obligations created by this Agreement will terminate, except that the following Sections will survive any termination of this Agreement: Sections 1-3, 6-8, and 10-19.
All notices required or permitted to be given under this Agreement must be in writing. RepuMonitor shall give any notice by email sent to the most recent email address, if any, provided by the intended recipient to RepuMonitor. You agree that any notice received from RepuMonitor electronically satisfies any legal requirement that such notice be in writing. You bear the sole responsibility of ensuring that your email address on file with RepuMonitor is accurate and current, and notice to you shall be deemed effective upon the sending by RepuMonitor of an email to that address. You shall give any notice to RepuMonitor by submitting said notice to us at email@example.com.
Entire Agreement. This Agreement constitutes the entire agreement between RepuMonitor and you concerning your use of the Service. Partial Invalidity. Should any part of this Agreement be declared invalid, void, or unenforceable by a Court of Competent Jurisdiction, such decision shall not affect the validity of any remaining portion of this Agreement, which shall remain in full force and effect, and the parties acknowledge and agree that they would have executed the remaining portion without including the part so declared by a Court of Competent Jurisdiction to be invalid, void, or unenforceable. Amendments. This Agreement may only be modified by a written amendment signed by an authorized executive of RepuMonitor, or by the unilateral amendment of this Agreement by RepuMonitor along with the posting by RepuMonitor of that amended version. No Waiver. A waiver by either party of any term or condition of this Agreement, or any breach, in any one instance, will not waive that term or condition or any later breach. Assignment. This Agreement and all of your rights and obligations under it will not be assignable or transferable by you without the prior written consent of RepuMonitor. This Agreement will be binding upon and will inure to the benefit of the parties, their successors, and permitted assigns. Independent Contractors. You and RepuMonitor are independent contractors, and no agency, partnership, joint venture, or employee-employer relationship is intended or created by this Agreement. No Third Party Beneficiaries. There are no third-party beneficiaries to this Agreement, with the following exceptions: the Company Parties, Indemnitees, and RepuMonitor’s licensors and suppliers (to the extent expressly stated in this Agreement). Injunctive Relief. You acknowledge and agree that any actual or threatened breach of this Agreement or infringement of proprietary or other third-party rights by you would cause irreparable injury to RepuMonitor and RepuMonitor’s licensors and suppliers, and would therefore entitle RepuMonitor or RepuMonitor’s licensors or suppliers, as the case may be, to injunctive relief. Headings. The headings in this Agreement are for convenience only, and shall have no legal or contractual effect.